Privacy Policy
Abergwynant Farm Holidays
This privacy policy explains how Abergwynant Farm Holidays collects, uses and protects personal information when you visit our website, contact us or make an accommodation booking.
Who we are
Abergwynant Farm Holidays provides self-catering holiday accommodation near Dolgellau, North Wales.
Website: abergwynantfarm.co.uk
Email: info@abergwynantfarm.co.uk
Information we may collect
When you contact us, make an enquiry or book accommodation, we may collect information such as your name, email address, telephone number, postal address, booking details, dates of stay and other information you choose to provide.
We may also collect technical information when you use our website, such as your IP address, browser type, device information and information about how you use the website.
How we use your information
We may use your personal information to:
• respond to enquiries and messages;
• process and manage accommodation bookings;
• communicate with you about your booking or stay;
• provide our accommodation and services;
• maintain our business and financial records;
• improve and maintain our website;
• prevent fraud, misuse or security problems; and
• comply with our legal and regulatory obligations.
Bookings and payments
When you make a booking through our website, your booking is processed using Beds24, our third-party booking system. Beds24 may process information such as your name, contact details, stay dates, number of guests and other information required to manage your reservation.
Online payments are processed securely by Stripe. Stripe may collect and process payment and transaction information necessary to complete your payment. We do not normally receive or store your complete payment-card details.
Beds24 and Stripe process personal information in accordance with their respective privacy and data-protection practices.
Cookies
Our website may use cookies and similar technologies to make the website function correctly, remember preferences, understand how visitors use the website and support services provided through the site.
Where required, you will be given choices regarding non-essential cookies.
Analytics and third-party services
We may use third-party services to operate and improve our website. These may include website analytics, booking systems, maps, social-media features, security services and embedded content.
These providers may receive technical information such as your IP address and may use cookies or similar technologies in accordance with their own privacy policies.
Contact forms and enquiries
If you contact us through our website, by email or by telephone, we will use the information you provide to respond to your enquiry and, where appropriate, manage a booking or provide our services.
Sharing your information
We do not sell your personal information.
We may share personal information with trusted service providers where necessary to operate our website, process bookings and payments, provide our services, maintain business records or comply with the law.
We only share information where there is an appropriate reason for doing so.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and tax requirements.
How we protect your information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your data protection rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, request correction of inaccurate information, request deletion in certain circumstances, restrict or object to certain processing, and request transfer of your information where applicable.
You may also have the right to withdraw consent where we rely on consent to process your information.
If you wish to exercise any of these rights, please contact us at info@abergwynantfarm.co.uk.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy policies when visiting them.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes to our website, services or legal requirements.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact:
Abergwynant Farm Holidays
Penmaenpool
Dolgellau
Wales
LL40 1YF
Email: info@abergwynantfarm.co.uk